We are always sorry to hear when a customer wants to return their order. We are legally unable to accept any opened products back at our facility. If you want to return unopened bottles, simply ship your order back to our facility at the following address:
Attention: FlavorGod
2140 Davie Ave
Commerce, CA 90040
Once shipped simply email us support@flavorgod.com and send us your tracking information. Once we confirm we have received your shipment we will go ahead and issue a refund. The refund process takes 5-7 business days to reflect back onto your account.
FlavorGod will only accept returns of merchandise purchased directly from FlavorGod and in accordance with the following:
1. Shipping costs are non-refundable.
2. eBook purchases are non-refundable.
3. Refunds may take at least one week to process.
4. Product – Must be unopened and in the original packaging to be considered for a refund.
5. To be considered for a refund, Brand must receive the respective item within fourteen (14) days of the item’s purchase date. In all cases, refunds will be made ONLY to the credit card / PayPal used for the original purchase. It may take up to two (2) billing cycles for the refund credit to appear on your statement. FlavorGod may also provide store credit or a gift card in place of a refund, if desired.
6. Returns that originate from outside the continental United States will not have return slips sent for the respective merchandise. Purchaser is responsible for procuring shipment and for the merchandise arriving at FlavorGod facilities.
The original packing slip is required for merchandise to be considered for reimbursement.
Please note that we do not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.
FlavorGod IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.
Please contact support@flavorgod.com with any inquiries or issues regarding your order. We would be happy to connect with you there, and find a solution.